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Capability

An agent in your team group chat that knows when to stay quiet

The reason most people will not put a bot in their team group is that it answers everything. This one is built the other way round: silent by default, useful when addressed.

What the agent does

  • Reply in the team group chat only when it is actually needed, not on every message
  • Stay quiet unless it has something worth saying, on your instruction
  • Send files and updates into the group without being asked twice
  • Recognise who is asking from your own staff list, and refuse instructions from anyone else
  • Answer account questions in the channel the customer uses

Quiet by default

In a group, the agent reads everything and answers only when it has something worth saying or when someone addresses it. You set that behaviour; it is not a mood the model is in. If it is being noisy, you tell it to stop and it stops.

It knows who is talking

Identity is checked against your own staff list rather than taken from whatever the message claims. Someone outside that list asking it to do something gets refused, whoever they say they are. This is enforced in code from the channel's own verified identity, not by asking the model nicely in a prompt.

It can start the conversation too

It is not only reactive. It can push a file, a status or an update into the group on its own schedule, so the morning report arrives without anyone asking for it twice.

Questions

What owners ask first.

No. It stays quiet unless it has something worth saying or someone addresses it directly, and that behaviour is set by you.

See it on your own work